Excellus BlueCross BlueShield earns #1 in Medicare Advantage satisfaction from J.D. Power

Excellus BlueCross BlueShield earns #1 in Medicare Advantage satisfaction from J.D. Power Excellus BlueCross BlueShield has been recognized by J.D. Power, earning #1 in Customer Satisfaction among Medicare Advantage plans in New York, as well as Most Trusted and #1 Medicare Advantage Provider for Ease of Doing Business in New York. The recognition was published as a part of the J.D. … Read more

Physician Joins Farmington Medical Group

Physician Joins Farmington Medical Group Dr. Raquel Reyes of Macedon recently joined the Family Medicine Department at UR Medicine Thompson Health’s Farmington Medical Group. Board certified in both internal medicine and pediatrics, Reyes received her medical degree at the University of Texas Health Science Center in Houston and completed her residencies at the University of … Read more

Excellus BlueCross BlueShield announces Health Equity Innovation Award recipients

Excellus BlueCross BlueShield announces Health Equity Innovation Award recipients Excellus BlueCross BlueShield is excited to announce the recipients of its Health Equity Innovation Awards, designed to support community programs and services that focus on combating racial and ethnic health disparities across upstate New York. Last fall, Excellus BCBS called on organizations to apply for grants … Read more

SOS’ Specialists’ One-Day Surgery Center Earns Top National Award for Outstanding Quality of Care

SOS’ Specialists’ One-Day Surgery Center Earns Top National Award for Outstanding Quality of Care In recognition of its quality and patient safety, SOS Specialists’ One-Day Surgery Center (SODS) was named a Leapfrog Top Ambulatory Surgery Center (ASC) in 2024, one of only 31 selected nationally and the only ASC selected in New York State for … Read more

Collaboration That Leads to Quality Care

For Dr. Nicholas Massa, vice president of medical affairs at Excellus BlueCross BlueShield, collaboration and quality have been cornerstones of his remarkable 25-year medical career. As a dedicated local physician, he began his journey as a graduate, resident, and practitioner of pediatrics at Upstate University Hospital, where he fostered partnerships, developed innovative programs, and prioritized … Read more

Physician Burnout: Seeing Improvement but Still a FixableCause for Medical Errors

By: Jenn Negley, Vice President, Risk Strategies Company Physician burnout is not a new phenomenon, but its prevalence has recently reached alarming levels. According to a 2021 survey by Mayo Clinic and Stanford Medicine, 62.8% of physicians reported experiencing burnout. While the numbers have improved, with a more recent AMA study showing that 50% of … Read more

Tackling Drug Costs In New York State

New York Governor Kathy Hochul signed legislation amending subdivision five of Section 280-a of the New York Public Health Law (“PHL”) and announced new regulations that aim to protect New Yorkers from the rising cost of prescription medications. Both target the operations of Pharmacy Benefit Managers (“PBMs”) by prohibiting business practices that raise the cost … Read more

Central New York Regional Center for Tobacco Health Systems Responds to Alarming Trends in New York Youth Tobacco Survey Findings

Central New York Regional Center for Tobacco Health Systems Responds to Alarming Trends in New York Youth Tobacco Survey Findings The Central New York Regional Center for Tobacco Health Systems at St. Joseph’s Health is sounding the alarm on the recently released 2022 New York Youth Tobacco Survey, which highlights both progress and troubling trends … Read more