Articles

Crouse NICU: Extraordinary Commitment

By: Martha E. Conway There are a lot of moving parts in developing and sustaining a Level IV neonatal intensive care unit; at Crouse, it’s not only their deliveries that rely upon the NICU, but also babies from 17 hospitals across a 14 county region that spans

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Culture in the Clinical Practice

BY KATHRYN RUSCITTO,ADVISOR I often wonder why the patient experience feels complete in one medical practice yet lacking in another. The answer usually lies in a collection of touchpoints: how the phones are answered, how staff greet patients, whether communication remains consistent between visits, and how issues

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Nurses: The Frontline Syracuse Community Health

By: Molly English-Bowers, LPN Traditional healthcare hierarchies placed physicians at the top with various nurses in supporting roles–nurse practitioners, registered nurses, licensed practical nurses, and medical assistants, in that order. But in today’s complex and increasingly specialized medical environment, a cooperative team approach becomes necessary. Quality physicians

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Affordability in Health Care by Kathryn Ruscitto

Interesting conversation with a patient last week about their mounting health care debt. Higher premiums, higher deductibles, higher co-pays, more out of formulary uncovered meds all adding up to $45,000 in annual out of pocket costs. Which led me to examine, what are the themes emerging nationally

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